Refund Policy

I gladly accept returns, exchanges and cancellations

Contact me within: 3 days of delivery

Dispatch items back within: 7 days of delivery

Request a cancellation within: 1 hour of purchase

 

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

To start a return, you can contact us at info@buvibes.com and we will provide instructions on where to send your package. once recieved, you’ll be automatically refunded on your original payment method. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.